Remote support · Individuals & small businesses
Remote assistance, support and problem-solving.
We handle the admin, answer your customers and work out what's going wrong with your computer, account or process — all online. Tell us the problem and we'll tell you the likely cause and what to do next.
Please note: we provide technical, administrative and business assistance only. We are not a healthcare provider and we do not offer medical diagnosis, advice or treatment.
(a) what we do
How we can help
Virtual Assistance
Day-to-day administrative help so your inbox and calendar stay under control.
Customer Support
Friendly, consistent responses to your customers across email, chat and phone.
Technical Assistance
Practical, plain-language help with everyday computer and account problems.
Online Problem Diagnosis
We gather the details, identify likely causes and recommend next steps — technical and operational only, never medical.
Administrative Support
Reliable back-office work handled quietly in the background.
Business Support
Back-office support for small businesses and sole traders.
Appointment & Service Coordination
Bookings, reminders and follow-ups handled end to end.
(b) how it works
Three simple steps
- 01
Tell us the problem
Send a request with your contact details, the type of help you need and a short description.
- 02
We assess it
We ask any follow-up questions we need, identify likely causes and outline your options.
- 03
We help or refer
We carry out the work, guide you through it, or point you to a specialist when one is needed.
(c) get started
Ready when you are.
Send us a request and we'll reply with next steps. Looking for work instead? We're hiring remote online assistants.